Frequently Asked Questions:
Your ROUSH CleanTech warranty coverage begins the day you take delivery of your new vehicle or the day it is first put into service, whichever occurred first.
To activate the warranty on a ROUSH CleanTech conversion kit, you must complete and return to ROUSH CleanTech the top portion of the ROUSH CleanTech System Warranty Registration Card, along with your service order installation receipt which includes your vehicle identification number (VIN) within 30 days of the service order installation date identified on your receipt in the enclosed envelope. Make a photocopy of this documentation before sending it to ROUSH CleanTech.
Follow the Ford Maintenance Schedule (included with Ford Owners Guide), as well as the ROUSH CleanTech Maintenance Schedule provided in the ROUSH CleanTech Owner's Manual. This schedule provides guidance and serves as a recording tool for the maintenance of your Ford product. ROUSH CleanTech and/or the Ford Motor Company may deny your warranty coverage if you fail to keep records and receipts verifying the performance of scheduled maintenance.
Making any alterations to a factory installed component or ROUSH CleanTech System component will void the ROUSH CleanTech Limited Warranty.
You will not be charged for converted warranty repairs made during the warranty period for ROUSH CleanTech products serviced at a ROUSH CleanTech Authorized Service Center.
The ROUSH CleanTech System Limited Warranty is transferable to a second owner and is secondary to all other warranties and manufacturers' recall that may be in effect.
No. ROUSH CleanTech warranty coverage does not provide rental vehicles during warranty service.
If the vehicle was sold or leased by a Ford dealership in the U.S. or U.S. Federalized territories and was originally registered, licensed, and operated in one of these areas, you have ROUSH CleanTech warranty coverage when you travel with your vehicle outside the United States. In some cases, you may have to pay for the servicing Ford dealership in a foreign country for a repair that is covered under ROUSH CleanTech warranty. For refund consideration, you should call 800.59.ROUSH (800.597.6874).
What can I do if I am not satisfied with the service I receive from the ROUSH CleanTech Warranty Department?
ROUSH CleanTech's warranty department's goal is to handle all warranty claims fairly and in a timely, effective manner. If you are not satisfied with the service you receive, please call our Customer Service Department at 800.59.ROUSH (800.597.6874).